Resource Vault
Free tools, templates, and prompts for independent hospitality and tourism owners, managers and destinations.
Getting Started
New here? Start with these.
Glossary of Hospitality & AI Terms The language of modern hospitality, explained simply. → Download PDF
Do’s + Don’ts for Using AI What works, what doesn’t, and what to avoid. → Download PDF
Easy AI Prompts You Can Use Today Simple prompts to try right now — no experience needed. → Download PDF
Featured: 90-Day Direct Booking Blueprint
A complete 12-week system for growing direct bookings. Includes email templates, automation sequences, and AI prompts. → Download the Blueprint
Before Booking
Listing optimization, channel consistency, and getting found
Steal Your Guests’ Words to Boost Bookings Pull the exact words guests use in reviews and turn them into listing copy that converts.
The 10-Minute Fix That Increases Bookings The most valuable 10 minutes you’ll spend on your property this quarter.
Verify Mismatches Across Your Channels A free resource for operators tired of being second-guessed by their own guests. Includes prompt pack.
Your Instagram Says “Party,” Your Website Says “Peace” — Let’s Fix That When every channel tells the same story, guests stop guessing and start booking. Includes workflow PDF.
Brand Consistency Guide Sound like the brand guests remember. In under an hour.
Ocean Views Don’t Book Rooms — This Does Why sensory storytelling converts 23% higher than feature lists.
Your Logo Won’t Save You — Your Story Will AI doesn’t see logos. It sees stories.
Guest Persona Prompts That Actually Fill Your Calendar Stop marketing to “everyone” and start booking the guests who actually want what you offer. Includes prompt PDF. →
Hospitality Marketing Made Simple With AI One prompt, one plan: AI marketing without the headache.
Steal These AI Blog Tricks Before High Season Hits 7 AI tricks to turn messy drafts into guest magnets (in minutes).
2 AI Prompts to Get More Bookings This Week Ready-to-use prompts for boosting visibility and unlocking weekly growth.
Write Listings That Get Discovered Smart prompts for property descriptions that show up in search.
The Nitty Gritty of SEO 70% of hotel bookings start with a Google search.
Arrival & During Stay
Staff prep, guest communication, and reducing friction
The 15-Minute “What’s Different Right Now” Staff Brief Help your team handle what they didn’t cause, without absorbing the blame for it. →
The One-Sentence Briefing The one sentence that stops the guessing before it starts.
You’re Tired Because You’re the Only One Who Gets It A simple way to stop being the only one who can explain your policies.
Are Your Guests Arriving Stressed Out? A 90-second tweak that softens the whole stay.
The Question You Answer Five Times a Day A workflow for eliminating repeat guest questions.
Most Guest Problems Start Before Arrival Fix one message. Change the whole stay.
Your Pre-Holiday Arrival Tune-Up A practical checklist to stabilize trust before the post-holiday dip hits your booking curve.
Guest Feedback & Reviews
Turning reviews into marketing and revenue
From Reviews to Referrals: The 20-Minute Check Find out if your guests are doing any marketing for you. Includes sorting workflow. →
Turn Guest Feedback into Bookings — in Just 30 Minutes Your guests already told you what sells. You just haven’t turned their words into revenue yet. →
The Review-to-Story Method The 10-minute system that turns reviews into revenue. Includes tracking spreadsheet.
Your Guests Already Told You What They Want (AI Just Helps You Listen) Turn 10 reviews into your next three unforgettable and profitable guest experiences. Includes sorting prompt.
From “Oh No!” to “Five Stars” How AI helps you charm even your grumpiest guests.
Direct Bookings & OTA Strategy
Reducing platform dependency and filling gaps
Take Back Your Bookings The direct booking playbook. Includes AI prompts.
Airbnb Is Taking Your Lunch Money Here’s how to take it back (for free).
The RNPL Host Playbook Flip cancellations and failed payments into cash flow, control, and loyal guests. Includes playbook PDF.
Stop Wasting Nights: The Playbook That Pays You Back This Season Guests told you what to sell in their reviews. Now it’s time to package it and prove demand.
The 5-5-5 Guest Experience System Get 10 more reviews in 30 days. Small moments that move ratings and repeat stays.
Avoid $10K Fines with One AI Prompt Short-term rental laws can feel like a trap. This AI prompt helps you stay legal. Includes prompt PDF.
Booked Solid & Twice the Rate: How to Ride the Festival Wave Turn local events into serious booking power — with a little help from AI. Includes event marketing PDF.
Experience Design & Local Partnerships
Creating bookable experiences and community connections
Experience Design Prompts for Hospitality and Tourism Use these prompts to design one clear, bookable experience using local people, culture, or nature.
AI Prompts That Turn Local Culture Into Premium Revenue How smart properties use AI to craft experiences that guests pay 40% more for and never forget.
Build Your First ‘Stay + Play’ Offer in One Afternoon One local partnership can boost bookings, visibility, and community trust.
Partnering Up Turns Rentals into Community Builders Hosts who collaborate with local businesses are seeing 20-47% more bookings.
Guests Don’t Just Stay — They Belong Curated experiences turn hospitality into human connection, and connection into repeat bookings.
Thinking About Upgrades Before High Season? Try This $40 Test First
For Destinations, Chambers & Tourism Boards
Tools for community-level coordination
AI Prompts for Destination Listing Consistency A free guide. Ten minutes per business, for towns like yours. Includes prompt PDF.
Before the Front Desk A reflection tool for destinations navigating arrival, orientation, and trust. Includes workbook PDF.
New tools added regularly. Questions? Reply to any email or message me.