Two AI Prompts Every Hospitality Pro Should Try đ€
Build a smarter guest experience and a simpler content game in minutesânot weeks.
If you're in the hospitality world, you're probably juggling a hundred things: welcoming guests, answering the same questions, planning social posts, and somehow trying to keep your brand human and warm. The good news? AI can help. You donât need to be a tech expert or spend hours learning new tools.
Below are two plug-and-play AI prompts designed specifically for hosts, hoteliers, and small hospitality teams. One helps you set up a voice assistant for your property. The other walks you through building a lean, custom action plan for marketing with clarity and zero jargon.
Try them as-is, or tweak them to fit your business. Either way, these prompts are meant to give you momentum now, not "someday."
âš Prompt 1: Set Up a Voice Assistant That Helps
What itâs for:
Create a friendly, on-brand voice assistant that can answer guest FAQs and give local tips. All without sounding like a robot.
Why itâs great:
Itâs beginner-friendly and clear about what your AI should do. Whether youâre setting up a smart speaker, chatbot, or just experimenting with ChatGPT, this is a great way to test how useful AI can be in real guest interactions.
đ§Ș Try this prompt
"You are a friendly and helpful voice assistant for my property [Casa Bonita] in [Tulum, Mexico]. Your job is to warmly welcome guests, provide key information about the stay, and answer common questions about the property and local area. Respond in a clear and concise way, keeping answers short but helpful. If a guest asks about:
WiFi: Provide the network name and password.
House rules: List the most important rules in a friendly tone.
Check-out: Give the check-out time and instructions.
Local recommendations: Suggest nearby restaurants, attractions, and stores.
Appliances: Explain how to use the coffee maker, thermostat, and TV.
If you donât know an answer, politely suggest that they contact the property host. Keep your tone warm, professional, and conversational."
Example response:
âHi! Welcome to Casa Bonita đŽ The WiFi network is BonitaGuest and the password is relax2025. For coffee lovers, the French press is on the counterâjust add 2 tablespoons per cup of hot water. Need recommendations? Try Burrito Amor for breakfast or head to Playa Paraiso for a chill beach day. Let me know how I can help!â
Why it works:
Youâre not training a generic chatbot. Youâre giving it personality, purpose, and the info your guests actually need. All in a few lines.
đ ïž Prompt 2: Get a Custom AI Marketing Plan Without the Overwhelm
What itâs for:
You want to stay consistent with marketing and content, but you donât have time to figure it all out. This prompt gives you an instant roadmap.
Why itâs great:
It skips the fluff and gives you a real plan you can start this week. Plus, itâs built around how small hospitality teams actually work, limited time, small budget, and a desire to sound human.
đ§Ș Try this prompt
âAct as a hospitality marketing coach.
Hereâs who I am: I run a boutique glamping site that serves eco-travelers and couples. Iâm learning how to use AI and smart content tools, and I want a clear, simple action plan. I donât have a big team or a big budgetâIâm mostly using free or low-cost tools.
Hereâs what I want help with:
Use 1â2 AI tools to save time without losing my voice
Plan one week of social posts that sound human
Choose one campaign to run this month
Create guest-focused content that builds trust
Know whatâs working using simple tracking
My goals:
Attract more of the right guests
Stay consistent on social and email
Reduce stress and guesswork
Use what I already haveâwithout buying 10 more tools
Give me:
A clear starter plan with bold headers
One Instagram post idea and one email idea
2 AI tools that actually fit small teams
1 thing I can delegate or automate this week
A checklist to stay on track
Keep it friendly, simple, and actionable. No jargon. No theory. Just help me move forward this week.â
Example result (summarized):
Starter Plan: Use ChatGPT for captions and MailerLite for email. Create a weekly âEco Tip Tuesdayâ post.
IG Post Idea: â3 ways our tents stay cool without ACâ with behind-the-scenes photos.
Email Idea: A short message titled âJulyâs Campfire Momentsâ with a guest story.
Tool recs: ChatGPT + Canva.
Automation win: Pre-schedule your content in Meta Business Suite.
Checklist: Post 3x/week, send 1 email, reuse stories in reviews.
Why it works:
It meets you where you areâsmall team, real goals, real guests. And it removes the stress of having to figure it all out alone.
𧩠How These Two Prompts Work Together
These arenât just random AI hacks. Together, they help you cover two major gaps:
Guest experience, by making your voice assistant more human and helpful
Marketing and growth, by building a simple plan that doesnât drain your time or budget
Use one to improve how guests experience your space. Use the other to grow your brand while staying consistent.
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TL;DR
Prompt 1: Set up a warm, informative voice assistant using ChatGPT or any AI
Prompt 2: Get a personalized, low-lift marketing action plan tailored to your hospitality biz
Both: Super clear, no coding needed, and easy to start this week
đŹ Ready to give one a try?
Choose the one that solves your biggest pain point today, and see what it unlocks. Want help tweaking these prompts for your exact use case (glamping, city hotel, food tours, etc.)? Drop a comment and Iâll help you adapt it.
Suggestions for next steps:
Try one prompt in ChatGPT today and save the results for your team
Use the second prompt as part of your Monday marketing routine
Save both in a Notion page or Google Doc so you can reuse and adapt them over time
Share this with a fellow host or manager whoâs feeling stuck
Hospitality is personal. Your AI should be too.
đ Need a hand?
At Smart Pineapple, we help hospitality teams turn AI into a real, working part of their business. Without hiring a developer or buying 10 new tools. Whether you want to set up a voice assistant, build smarter guest messaging, or streamline your content workflow, weâve got templates, training, and human support to make it easy.
Let us help you go from prompt to practicalâfaster.